Introduction
TRUE NORTH SOLUTIONS LLC ("we," "our," or "us") uses cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies. By using our website, you consent to the use of cookies as described in this policy.
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device for a set period or until you delete them, while session cookies are deleted when you close your browser.
Types of Cookies We Use
Essential Cookies
Essential cookies are necessary for our website to function properly. They enable core functionality such as page navigation, secure access to areas of the website, and remembering your preferences. You cannot opt out of essential cookies as the website would not function correctly without them.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session while browsing | Session |
| csrf_token | Security token to prevent cross-site request forgery | Session |
| cookie_consent | Remembers your cookie preferences | 1 year |
Analytics Cookies
Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website and services.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes unique users | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
| _gat | Google Analytics - throttles request rate | 1 minute |
Marketing Cookies
Marketing cookies are used to track visitors across websites. The intention is to display advertisements that are relevant and engaging for the individual user. These cookies may be set by third-party advertising partners.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook Pixel - tracks conversions | 3 months |
| fr | Facebook - delivers targeted ads | 3 months |
Third-Party Cookies
We may allow third-party service providers to set cookies on our website to provide services on our behalf. These third parties include:
- Google Analytics: For analyzing website usage and performance
- Google Maps: For displaying location maps
- FormSubmit: For processing contact form submissions
These third parties may collect information about your online activities over time and across different websites. We do not control these third-party cookies. We encourage you to review the privacy policies of these third parties to understand how they use cookies.
Cookie Duration
The duration for which cookies are stored on your device varies depending on the type of cookie:
- Session cookies: These are temporary cookies that expire when you close your browser
- Persistent cookies: These remain on your device for a specified period or until manually deleted. The duration can range from a few minutes to several years, as indicated in the tables above
How to Manage and Disable Cookies
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device and delete them individually
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies from being set
- Delete all cookies when you close your browser
Browser-Specific Instructions
To manage cookies in your browser, please refer to the following instructions:
What Happens If You Disable Cookies
If you disable cookies, some features of our website may not function properly. Specifically:
- You may not be able to access certain areas of the website
- Website preferences may not be saved
- Contact forms may not function correctly
- The website may not display optimally
- You may need to re-enter information each time you visit
Essential cookies cannot be disabled as they are necessary for the website to function.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data collection practices. We will notify you of any changes by posting the new Cookie Policy on this page and updating the "Last updated" date. We encourage you to review this Cookie Policy periodically.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
TRUE NORTH SOLUTIONS LLC3804 Madia Ct
Richmond, VA 23233
United States
Email: contact@true-north-solutions.net
Phone: +1 319-509-5790