TRUE NORTH SOLUTIONS LLC

Introduction

TRUE NORTH SOLUTIONS LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

What Data We Collect and Why

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form on our website
• Subscribe to our newsletter
• Request information about our services
• Communicate with us via email or phone

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Mailing address
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website address
• Date and time of your visit

Who Has Access to Your Data

Access to your personal information is strictly limited to authorized personnel who need such access to perform their job functions. Our employees and contractors are bound by confidentiality obligations and are prohibited from using your personal information for unauthorized purposes.

We maintain appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

Third-Party Sharing Policies

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as email delivery, website hosting, and analytics. These providers are bound by contractual obligations to keep your information confidential and secure.
• Legal Requirements: We may disclose your information if required by law, court order, or other legal processes, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymize it.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about how we use cookies, please see our Cookie Policy.

Your Rights Regarding Your Data

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

You have the right to request a copy of the personal information we hold about you. To make such a request, please contact us using the information provided below.

Right to Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

Right to Deletion

You have the right to request that we delete your personal information, subject to certain exceptions such as legal obligations or legitimate business purposes.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information under certain circumstances.

Right to Data Portability

You have the right to request that we provide your personal information in a structured, commonly used, and machine-readable format.

Right to Object

You have the right to object to our processing of your personal information in certain circumstances.

How to Request Deletion of Your Data

To request deletion of your personal information, please contact us at:

We will respond to your request within 30 days. We may need to verify your identity before processing your request.

Contact Information for Data Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your personal information remains protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.